Samsung has has decided to delay the global release of the Galaxy Fold, and plans to “announce the release date in the coming weeks.” In the meantime, the South Korean tech giant “will take measures to strengthen the display protection.”
The statement comes soon after several reviewers in the US shared incidences where the inner display on their Galaxy Fold devices malfunctioned. Samsung later issued a statement saying that it would thoroughly inspect these units to determine the cause of the matter.
Now in the latest statement, the company said,
“While many reviewers shared with us the vast potential they see, some also showed us how the device needs further improvements that could ensure the best possible user experience.”
Samsung said that it to fully evaluate this feedback and run further internal tests, it has decided to delay the release of the Galaxy Fold.
“We plan to announce the release date in the coming weeks,” Samsung said. It also explained the reason of the decision.
“Initial findings from the inspection of reported issues on the display showed that they could be associated with impact on the top and bottom exposed areas of the hinge. There was also an instance where substances found inside the device affected the display performance.”
Samsung added that it will take measures to strengthen the display protection.
“We will also enhance the guidance on care and use of the display including the protective layer so that our customers get the most out of their Galaxy Fold,”
Samsung has also reached out to customers who have already pre-booked the devices via an email.
“Your pre-order guarantees your place in the queue for this innovative technology. We’ll update you with more specific shipping information in two weeks,”