Samsung Postpones Galaxy Fold Launch Globally

16,337

Samsung has has decided to delay the global release of the Galaxy Fold, and plans to “announce the release date in the coming weeks.” In the meantime, the South Korean tech giant “will take measures to strengthen the display protection.”

The statement comes soon after several reviewers in the US shared incidences where the inner display on their Galaxy Fold devices malfunctioned. Samsung later issued a statement saying that it would thoroughly inspect these units to determine the cause of the matter.

Now in the latest statement, the company said,

“While many reviewers shared with us the vast potential they see, some also showed us how the device needs further improvements that could ensure the best possible user experience.”

Samsung said that it to fully evaluate this feedback and run further internal tests, it has decided to delay the release of the Galaxy Fold.

“We plan to announce the release date in the coming weeks,” Samsung said. It also explained the reason of the decision.

“Initial findings from the inspection of reported issues on the display showed that they could be associated with impact on the top and bottom exposed areas of the hinge. There was also an instance where substances found inside the device affected the display performance.”

Samsung added that it will take measures to strengthen the display protection.

“We will also enhance the guidance on care and use of the display including the protective layer so that our customers get the most out of their Galaxy Fold,”

Samsung has also reached out to customers who have already pre-booked the devices via an email.

“Your pre-order guarantees your place in the queue for this innovative technology. We’ll update you with more specific shipping information in two weeks,”

 

Via Samsung

Rapid Mobile uses cookies, tokens, and other third party scripts to recognise visitors of our sites and services, remember your settings and privacy choices, and - depending on your settings and privacy choices - enable us and some key partners to collect information about you so that we can improve our services and deliver relevant ads.

 

By continuing to use our site or clicking Agree, you agree that Rapid Mobile and our key partners may collect data and use cookies for personalised ads and other purposes, as described more fully in our privacy policy.

 

You can change your settings at any time by clicking Manage Settings or by visiting our Privacy Centre for more detailed information.

 

Privacy Settings saved!
Cookie Services

When you visit any website, it may store or retrieve information on your browser, mostly in the form of cookies. Because we respect your right to privacy, you can choose not to allow some types of cookies. Click on the different category headings to find out more and change our default settings. However, blocking some types of cookies may impact your experience of the site and the services we are able to offer.

These cookies are necessary for the website to function and enable essential services and functonality, including identify verification, service continuity and site security. Opt out is not availabe.

Essential Session management cookies for logged in users
  • wordpress_test_cookie
  • wordpress_logged_in_
  • wordpress_sec

For perfomance reasons we use Cloudflare as a CDN network. This saves a cookie "__cfduid" to apply security settings on a per-client basis. This cookie is strictly necessary for Cloudflare's security features and cannot be turned off.
  • __cfduid

Used by Spamshield to stop spam signups
  • _wpss_h_
  • _wpss_p_

Decline all Services
Accept all Services