Former customer services officer fined for unlawfully accessing personal data

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A former customer services officer at Stockport Homes Limited (SHL) has been found guilty of unlawfully accessing personal data without a legitimate reason to do so.

Wendy Masterson spent time looking at anti social behaviour cases on SHL’s case management system when she wasn’t authorised to do so. She accessed the system a total of 67 times between January and December 2017.

The offences came to light following an audit of Masterson’s access to SHL’s case management system, after concerns were raised regarding her performance, which resulted in Masterson’s suspension and her subsequent resignation.

Masterson, of Middlesex Road, Stockport pleaded guilty to unlawfully accessing personal data in breach of s55 of the Data Protection Act 1998 at Stockport Magistrates Court on 6 June 2019. She was ordered to pay a £300 fine, £364.08 costs and a victim surcharge of £30.

 
former customer services officer fined for unlawfully accessing personal data - RapidGator - Former customer services officer fined for unlawfully accessing personal data

Mike Shaw, Group Manager Enforcement at the Information Commissioner’s Office, which brought the prosecution, said:

“People have the absolute right to expect that their personal information will be treated with the utmost privacy and in strict accordance with the UK’s data protection laws.

“Our prosecution of this individual should act as a clear warning that we will pursue and take action against those who choose to abuse their position of trust”

Note

 
former customer services officer fined for unlawfully accessing personal data - RapidGator - Former customer services officer fined for unlawfully accessing personal data

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